FZWATCHES

FZWATCHESFZWATCHESFZWATCHES
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FZWATCHES

FZWATCHESFZWATCHESFZWATCHES

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Frequently Asked Questions

Our services include the following:

-Full movement disassembly and parts inspection. (cleaning, oiling and adjusting).

-Case detail and polish.

-New crystal and band if needed.

-Dial refinish for an extra charge if needed. 


We try to make transactions as easy and pleasant as possible. 

1-Send us a photo of your watch and a brief explanation. 

2-We will contact you back with a free estimate within 1 hour.

3-We then will send you our address to send us your watch.

4-Lastly, Once the service is complete we will request the full payment and send you the watch back.


Most repairs take 2-3 weeks to complete.


Contact Us

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FZWATCHES

(442)354-2008

WATCH CARE

In order to ensure they continue running as smoothly as the day they were purchased, Watches require regular maintenance that guarantees their quality and longevity.​

Therefore, in order to provide them with the meticulous care they deserve, We offer an exclusive service, combining stringent specific checks with a systematic inspection of all the details of the movement.

It is advisable to carry out a full service:

  • Once every 3 to 4 years for a complication watch.
  • Once every 4 to 5 years for a watch with a mechanical movement, whether it is with automatic or manual.
  • Once every 6 to 7 years for a quartz watch.

We strongly advise you to read carefully the User Guide, which will provide you with all the information you require to make the best use of your watch.

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When and how to wind your watch:

-HAND WIND WATCHES

By turning the crown to wind the watch, energy is accumulated in the barrel spring. It is this energy that is then gradually re-distributed around the watch movement right through to the hands so as to ensure the correct functioning of the watch.

You are recommended to wind your watch at about the same time every day so as to provide it with the energy required for the correct functioning of its movement during the course of the following 24 hours.

If your watch is only worn occasionally, you are advised to wind it daily so as to keep it in permanent operation, which will avoid the need for regular time adjustments.


-AUTOMATIC WATCHES


The energy produced by the movements of the wearer's wrist is transmitted to the barrel spring through the action of the oscillating mass. This process replaces the manual winding process involving the turning of the crown which is a required feature of manual watches. This energy is then gradually redistributed around the watch movement right through to the hands.

You are recommended to wear your watch every day, since the natural movement of the wrist enables the watch to remain in permanent operation.

If your watch stops, and in order to re-start it as smoothly as possible, you are advised to turn the winding crown approximately twenty times.

If you do not wear your watch regularly, you are recommended to use an automatic watch winder case suitable for your model of watch to ensure that it continues to function permanently. In this way you will avoid the need to adjust the time-setting of your watch too frequently.


-QUARTZ WATCHES​

The particularity of quartz is that it vibrates at a very high frequency (32 Khz) when it is placed in an oscillating electrical circuit. The energy thus supplied by the battery is regulated and then transmitted to the hands.

To avoid your watch stopping unexpectedly, it is advisable to have the battery changed once every one to two years. If a battery stays for a number of years inside a watch it is likely to leak and to seriously damage the watch movement.

We strongly advise you to read carefully the User Guide, which will provide you with all the information you require to make the best use of your watch.

​

Protection against moisture

In order to preserve your watch's original level of water-resistance, it is essential to carry out an annual check of all its joints.

You are advised to ensure that your use of your watch is consistent with its level of water-resistance. In order to protect the movement from moisture, ensure that the crown is always pushed back in or screwed down against the case, especially after setting the time or adjusting its functions.

If water accidentally seeps inside the case or if you notice any trace of moisture, take your watch as quickly as possible to your nearest watch service center, preferably to us as we have many years of experience...

After contact with sea water, it is advisable to rinse your watch in fresh water (in the case of water-resistant watches), and then to dry it with a non-abrasive cloth.


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